Otrar Travel Agency

We provide a full range of travel services: booking air and railway tickets, hotels, issuing visas, as well as organizing business trips and events in Kazakhstan and abroad. 

What we can do for you

At Otrar Travel we’re experts in organizing business events and trips. To make you feel comfortable on your trip, we daily:

– create air, railway or mixed routes utilizing most advanced supplier’s content from all over the world;

– book hotels by rates compared beforehand from dozens of hotel consolidators;

– help you apply for business and tourist visas;

– find trips of unparalleled travel experience of a lifetime;

– provide meet-and-greet services at airports.

Our services


Booking and issuing air tickets for all airlines and destinations. Charter flights. Group trips. Support 24/7.

Railway tickets

Sale of tickets for trains in Kazakhstan, CIS countries, Europe, USA.

International and Domestic Tourism

Organization of international and domestic tours, as well as excursion programs, both group and individual.


Booking hotels, apartments, villas, etc. Direct contracts and corporate prices.

Visas and Insurance

Registration of tourist and business visas to any country in the world. Registration of medical insurance.


Organization of transfers from airports and hotels, VIP escort at airports.

Corporate clients

Do your employees often make business trips and do you need professional support from travel consultants?

Feel free to contact Otrar Travel! Our team will select the best routes for air and railway transport based on your needs, book hotels, transfers, provide visa support if necessary, and prepare entertainment options.
We work seven days a week, 24/7.
We control your travel budget and optimize your expenses by accessing various markets for travel service providers ‘ offers.
At the end of the trip, we will provide full reports.

Team of specialists

Ensuring the confidentiality of travel information

Support 24/7

Exclusive rates for flights and hotels

24/7 airport offices

Full analytics and trip reporting​

Become a subagent

Do you want to open an air ticket office, travel agency, business selling air tickets and other travel services?

We have accumulated extensive experience in ticket sales and travel services, which allows us to offer a wide range of partnership opportunities.

By entering into a subagency agreement with us, you are guaranteed to receive:

1. Low service fees.
2. High quality customer service.
3. Continuous information and technical support.
4. Access to the aviation content of foreign markets BSP-Germany, USA, TKP-Russia, low-cost airlines around the world.
5. Market and airline news.
6. Access to favorable fares from more than 1,000 airlines worldwide.
7. Support in 6 cities of Kazakhstan.

Cooperation options


Application work. You send requests for booking and issuing air tickets to us. Our agents process the information and provide a turnkey solution. This option of cooperation does not require your company to have qualified agents.


Independent work. Installing RTS Amadeus (Amadeus Ticket Robot) for your agency. Allows the agency to independently select flights in real time. This option of cooperation provides for the presence of qualified agents in your company.


Work in our online platform, in your own personal account. Allows the agency in real time independently, in a graphical mode, to select routes, book and issue air tickets. This option of cooperation provides for the presence of your staff with at least minimal experience in the field of ticket sales.

Organization of corporate events

Corporate events or MICE tours are events aimed at solving such tasks as:

  • conducting business negotiations,

  • motivation and team building in incentive or motivational tours,

  • informing about your products and services in press tours or blog tours, etc.

    Every year we hold about 50 similar events in Kazakhstan, in such cities as Almaty, Astana, Borovoe, Aktobe, Aktau, and in such countries as Italy (Turin), Spain (Barcelona), Estonia (Tallinn), Turkey (Istanbul), Israel (Tel Aviv), USA (New YorkNew York), Russia (St. Petersburg).

    We have  more than 6,500 satisfied tourists, about 1 345 vents held, and 95% of repeated requests.


Meetings — business meetings and trips.


When organizing an event:

  • we will develop a concept, script, estimate,
  • we will select a venue, hotel, transport, air and railway tickets,
  • we will organize food and technical support of the meeting.


Incentives — motivational, incentive tours.


We develop scenarios: from sports competitions to corporate parties on the Cote d’Azur. For this:

  • create a plan and estimate,
  • we select a place, design, presenters,
  • organize all travel services.


Conferences — conferences, seminars, forums.


Major events for company employees, the general public. We organize business and entertainment parts:

  • concept, plan and venue,
  • all travel services,
  • cultural and entertainment program, etc.


Events — corporate events.


When planning trips and holding similar events, we pay special attention to:

  • program organizations,
  • Tourist support (tickets, transfers, visas, hotels, VIP services at airports, etc.),
  • entertainment program.

About us

Otrar Travel Company was founded in 1997 and is the leading air travel agency in Kazakhstan with its head office in Almaty. We have 8 branches in 6 cities of Kazakhstan.

The company’s employees were trained in specialized training centers in Nice, Moscow, Geneva and Montreal, confirming their knowledge with international diplomas and certificates of IATA, Amadeus, Sabre, Gabriel, Sirena.

Otrar Travel is a member of BSP-Kazakhstan and Kazakhstan Tourism Association.

The ISO 9001:2016 quality management system has been implemented.

We do our best to make you feel comfortable. We are proud of our reputation as a reliable business partner and the trust of our clients.

We are in numbers

Year of formation
Branches throughout Kazakhstan
Сorporate clients
Satisfied customers
Events held


Our contacts

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